Chapter 813: Make up for the loss
Song Yuanchao could understand this kind of operation. To put it bluntly, it was similar to running a restaurant.
When a restaurant grows gradually and the owner opens a branch, the branch managers will generally give priority to the head chef, manager, or supervisor of the old restaurant.
When the business is expanding rapidly, they are often promoted from ordinary chefs and waiter foremen so that the branch can develop operational capabilities as quickly as possible.
The same is true for logistics companies. After rapid expansion, the company is in urgent need of personnel in many management positions. Therefore, in the management arrangements of the branch companies, many of the original team leaders or dispatchers will be chosen to serve as managers or deputy managers. Even supervisors are selected from some drivers with good performance.
This leads to the low quality of middle and lower management. In addition, these people already have various problems, and some bad habits and hobbies are difficult to change. If there are no problems, it's fine, but if there are problems, it will be a big trouble.
That's what happened this time. Two managers and two supervisors from the branch went out for fun together last night. Unfortunately, they were caught by the joint defense team while they were doing their work.
Early this morning, the call came directly to the headquarters. The office director who received the call was overwhelmed when he heard the news and hurried to report to Zhang Jianguo. Zhang Jianguo was furious after hearing the call and started cursing.
"I have already explained to Lao Yang and Lao Jin that Shanghai will send someone to take over soon. They will first maintain normal business operations, and then think of a way to get the person out." At this point, Zhang Jianguo couldn't help but shake his head. Fortunately, it was not a few years ago, otherwise this matter would be even more troublesome, and he would definitely have to spend a few years of labor reform, and if things went wrong, he would end up eating peanuts.
This year, the new "Public Security Administration Punishment Regulations" have been released. The punishment for this kind of phenomenon is now much lighter than before, but even so, these guys can't get away with it. Not only will they be fined, but they will also have to stay in jail for a while.
"How is the follow-up processing arranged now?" Song Yuanchao asked.
Zhang Jianguo told Song Yuanchao that there are two main problems at present. One is to resume the operation of the branch as soon as possible, and the second is to rescue the people.
After solving these two problems and getting the people out, Zhang Jianguo will not be lenient. These people must not be allowed to stay any longer. According to Zhang Jianguo, they must be fired completely to scare the monkeys and use this incident to give a good warning to the people in each branch including the headquarters, to sound a wake-up call to everyone.
"I agree with this decision!" Song Yuanchao immediately stated that such a matter must be dealt with strictly, and no matter how severe it is, it is not too harsh. Although they got into trouble because of their own reasons, as the person in charge of the branch, such an incident had a very bad impact on the logistics company.
Moreover, this incident also led to the suspension of distribution at the branch of Si Te Company, even though Zhang Jianguo has already sent people to take over.
You know, it takes at least two days for the new people to arrive at their locations, and they don’t know the local situation. Now that managers and supervisors have been caught, many of the previous work arrangements have not been handed over, there will inevitably be a period of confusion and sorting. During this period, the sales and distribution of the branch company will be greatly affected, and losses are inevitable.
"Yuan Chao, I am responsible for this matter. Please say hello to Yao Liang. I will sort out the work of the branch as soon as possible and get back to normal. If there is any loss over there during this period, the logistics company will compensate for it." Zhang Jianguo said this, sighing and shaking his head, looking like he was disappointed and helpless.
"Don't worry about that. I will communicate with Yaoliang. As for the losses, once they are back to normal, I will ask the sales company to issue a detailed list, and then the asset management department will review it and transfer it to the logistics company for processing."
"Okay! I have no objection." Zhang Jianguo agreed. Although he and Song Yuanchao had a special relationship, they had to deal with each other. The problem was with his logistics company, so the responsibility should naturally be borne by the logistics company. This was a matter of course.
Song Yuanchao comforted Zhang Jianguo. As the company grew larger and expanded faster, some situations were unavoidable, especially things like this. If it happened a dozen or twenty years later, it would not be a big deal, but in this era, the impact was still very bad.
More importantly, Song Yuanchao was worried about the company's expansion and the quality of its management. He had to find a way to change this and could not continue to follow the previous ideas. In particular, it was urgent to improve the quality of managers of each branch, including senior executives at the headquarters.
In addition, Song Yuanchao also mentioned another issue, which is the issue of supervision over branches.
This time the accident was certainly due to personal reasons, but it was also closely related to the company headquarters' lax supervision of the branch. And from the small to the big, Zhang Jianguo just said that many drivers have this problem. Since this branch has an accident, can you guarantee that other branches don't have similar problems? Maybe this situation is a common phenomenon, but the thunder has not been exposed.
Zhang Jianguo was stunned, thought for a while and nodded in agreement. Song Yuanchao was right. This situation was definitely not unique. Other branches must have had it too. The only reason this happened was that these guys were unlucky. But who could guarantee that other branches would always have good luck?
Moreover, Zhang Jianguo thought of another problem, that is, the independence of the branch's management is a little too strong. Coupled with the imperfect supervision mechanism of the logistics company, problems are bound to arise.
If similar situations occur in the future, or more serious problems arise, what is the point of trying to fix the problem after it has happened?
"I have set up a supervision department and an audit department at the headquarters of Sit, and I think logistics companies must also set up these two departments as soon as possible."
Song Yuanchao suggested: "The supervisory department is responsible for monitoring, and the audit department is responsible for conducting reincarnation audits of the company's internal departments, the main factory, the branch factories and the branches. They are directly responsible to me and the general manager's office. The benefits of doing this are obvious. Although it is a bit troublesome, it can prevent most problems from occurring, and it also serves as a warning."
"This is set up, I will implement this arrangement as soon as possible, and the logistics company must also get it done, otherwise there will be more and more troubles in the future, and I, as the boss, will not have time to clean up their messes every day, so I can stop doing other things."
Zhang Jianguo agreed immediately, and then sighed, "To put it bluntly, the key is that the people are not good enough. Transportation and warehousing are very different from production and sales. These are more professional jobs. In addition, it is difficult for a company like ours to recruit people. If there is really no one to use them, I will not let these crooked people be leaders."
"Uncle, let alone you, this problem also exists at Si Te." Song Yuanchao sighed and said, "As the company grows in size, talent becomes increasingly scarce. Even though Si Te has run technical schools and secondary schools, and has also conducted campus recruitment in the past two years, there is still a shortage of truly high-end talent."
"You are right. Logistics companies are different from enterprises. They are quite professional and special. However, there are no corresponding majors in colleges and universities. It is difficult to recruit good talents. However, no matter how difficult it is, we still have to do it. My suggestion is to find a way to train a group of young people with high school education or equivalent. When training them, we must be careful not to let them get infected with bad habits. Then gradually replace some grassroots positions and replace the existing personnel structure with some points."
"Of course, this is a long process and cannot be completed in a short time, but we have to do it anyway. Uncle, you don't have to be angry or anxious. As long as we control the direction well, the problem will eventually be solved. And maybe in a few years, when people's ideas and concepts have completely changed, it will be much easier to introduce some high-end talents than it is now."
Zhang Jianguo finally smiled as he savored Song Yuanchao's words. He nodded and said, "I feel much more relieved after hearing your words. However, I don't have enough experience in recruitment and training. I heard that Si Te is doing well. How about you send a few people over to support us?"
"Hahaha, no problem, I'll arrange it." They are family, so there should be no different opinions. Song Yuanchao agreed without thinking, which made Zhang Jianguo feel more relieved.
"By the way, uncle, let me give you an idea."
"you say."
"You can contact the local armed forces department and the Ministry of Civil Affairs. The army is currently downsizing, and there are a large number of retired officers and soldiers who need to be resettled..."
"Right! Why didn't I think of that!" Zhang Jianguo slapped his head and said happily, "People from the army are highly disciplined, and there are engineers, logistics, drivers and so on. These people can take up their posts after a little training. It would be even better if we could recruit a few capable grassroots officers!"
"That's what I mean." Song Yuanchao nodded with a smile.
"I'll get in touch with this matter as soon as possible. Thank you Yuan Chao, you've helped me a lot."
"You're family and you're still saying this. Isn't your business my business?" Song Yuanchao asked with a smile. Zhang Jianguo also laughed and his mood suddenly improved.
Song Yuanchao didn't stay with Zhang Jianguo for long, because he came here on a whim and had to rush back to Nanjing as soon as possible.
After finishing the discussion, Song Yuanchao left first, got in the car and headed straight for Jinling. He returned to Jinling in the middle of the night, had a simple bowl of instant noodles at home and rested. He came to the company early the next morning, and the first thing he did when he arrived at the company was to call a meeting of senior executives.
The content of today's meeting was mainly about the sponsorship of the National Games. The bidding for the beverage sponsorship of the National Games had been completed before, and Song Yuanchao had arranged people to handle the follow-up work. He stayed in Yanjing for a few more days, and then went to Shanghai. Of course, the first thing he did when he came back was to inquire about the progress.
Sitter Company had already had a plan for this work, and after winning the bid, it proceeded in an orderly manner.
After listening to the reports on this work from several related departments, Song Yuanchao basically expressed satisfaction. At the same time, he also pointed out some shortcomings in the work and hoped that they would adjust and follow up as soon as possible.
After dealing with all the issues concerning the Games, the next thing was for each department to report on their current daily work. Song Yuanchao listened and took notes, and from time to time he exchanged ideas with Ruth and others and expressed his own views.
The entire meeting lasted from nine in the morning until nearly twelve noon. After the last department head finished speaking, Song Yuanchao made a report summary in the name of the chairman, reiterating his requirements and views on the company's development.
Finally, Song Yuanchao specifically mentioned what happened at the logistics company yesterday, and pointed out that the management and supervision of the dispatched personnel of each branch must be strengthened. Although this incident did not happen at Sit, but at the logistics company, who can guarantee that the same thing that happened at the logistics company will not happen at Sit as well?
Management is not about treating the symptoms but not the root causes. It is even more not about simply doing the work of mending the fold after the horse has bolted. Much work must be done in advance. This was also the original intention of Song Yuanchao when he requested the establishment of supervisory and auditing departments.
In front of everyone, Song Yuanchao once again reiterated the importance of these two departments and required them to play a role within the company. Whether they are supervisors or ordinary staff, the roles of these two departments are very important and they are absolutely not allowed to do anything like "being with the light and being with the dust". Once such a situation is found, the company will strictly hold the individual accountable.
