Chapter 377 Freedom Demand
The overt or covert actions of Sapiens around the world have not affected its normal internal operations.
After Li Qingye assigned various tasks to the company's management, he also found time to set up a new department - the Demand Division.
He set up this department with the goal of finding "development momentum", meeting "employee needs" and enhancing "internal cohesion".
The newly established Jinghai branch.
Then we welcomed the working group from the Demand Division.
Mori Shangqiang was busy receiving supplies sent by the Lucia branch. When he heard that the head office had sent someone over, he hurried to the airport.
Oki Airport was built with more than 100 containers, and its runways only have two tracks paved with quick-setting cement.
"Welcome everyone to the Jinghai Branch."
The young man who led the working group held out his hand and said, "Manager Sen, I'm very happy to meet you. I'm Lin Yingbo, the leader of the 3867 working group under the Demand Division."
"Demand Division? New department?" Mori Shangqiang asked curiously.
Lin Yingbo nodded: "It has just been established. This is our scope of work."
Mori Shangqiang took the document and flipped through it, and soon found out what the job responsibilities of the Demand Division were.
The job responsibilities of this department are to be responsible for the demand feedback APP and demand database previously managed by the Internal Affairs Department.
At the same time, questionnaires should be conducted on all employees, and the content of employee feedback should be reviewed to screen out reasonable, feasible and constructive feedback, and then provide data analysis conclusions to the production department, or feedback employee opinions to other departments.
Since the Jinghai branch had just been established, it did not have submarine optical cables, only satellite communications, and it was not convenient to conduct an online questionnaire survey, so Lin Yingbo's team was sent over.
There are 50 people in their entire group.
After communicating with Mori Shangqiang, he started working immediately.
In the temporary residential area, thousands of container houses are placed together and stacked into three-story temporary houses.
When Lin Yingbo walked in, he found that there were many elderly people basking in the sun, but very few children.
He ordered his subordinates: "Get to work!"
"yes."
The employees from the demand division present all spoke Japanese and English, so it was not difficult to communicate with these Japanese people.
Soon they were asking these old men and women all kinds of questions.
The questions include: family situation, difficulties, anything that needs to be purchased, evaluation of management, satisfaction with current life, suggestions for the company, etc.
The questions were very detailed, basically covering personal information, family, life, work, society, interests and hobbies, pursuits and ideals , suggestions and complaints.
This is actually an upgraded version of the previous demand feedback APP.
Even if these people's answers contained extremely outrageous requests or strange content, the investigators still recorded them truthfully.
Because providing truthful feedback on employees' real situation is the most basic requirement of the demand department.
If the demand division cannot reflect the true thoughts of employees, then there is no need for it to exist.
If you conduct a satisfaction survey, but the only options are [very satisfied], [somewhat satisfied], and [satisfied], then why bother conducting the survey? You might as well just make up your own answer.
Li Qingye hopes to hear the most authentic voices of employees, rather than just saying good things about the company.
Because he knows that there is , and everything has its own advantages and disadvantages at certain stages, which is a fact that must be acknowledged.
There will always be some problems when a system is running. As a programmer and administrator with the highest authority, Li Qingye is very clear-headed. He needs to modify the program frequently to make the system more adaptable to the current situation.
Recently, while reviewing various reports, Li Qingye discovered that the various surveys conducted by the Internal Affairs Department were still superficial and did not reflect the true thoughts of employees.
Therefore, he directly divested part of the business of the Internal Affairs Division and the Office Services Division and reorganized the Demand Division.
As a giant enterprise, due to its natural monopoly, Sapiens has a certain lag in innovation and product optimization compared with the corporate competition model in the free market.
In order to solve this problem, Li Qingye introduced a special channel for employees to freely provide feedback on their needs to guide the development and production of internal industries.
In the future, the demand division will be further refined to conduct market research, product opinions, new demand research, etc.
There is ultimately a limit to the innovation and optimization of the free market.
Free demand is an upgraded version of the free market envisioned by Li Qingye. It can bring more comprehensive demand feedback and also prompt the production department to optimize products, design new products, and develop new technologies based on feedback.
Moreover, free demand has advantages that the free market does not have, namely high efficiency, low waste and high satisfaction.
After fully entering the stage of free demand, most products are equivalent to "private customization", and their products or services are exclusively customized to meet the needs of each individual.
But the free market is not actually free.
After all, companies have inherent advantages over customers. For the sake of profit, they can only produce some general products, which are destined to fail to meet the needs of everyone.
At the same time, due to the inability to accurately obtain demand feedback from all customers and fierce market competition, companies are bound to face situations such as overcapacity and undercapacity.
Excess capacity will result in waste of resources.
Insufficient production capacity will result in customers being unable to obtain cheap and sufficient products.
Only when we enter the free demand stage can the production department produce products according to demand and avoid waste of resources and insufficient production capacity.
Li Qingye needs the freedom needs of employees to provide innovative power for the production department of Zhiren.
He does not agree with the market-only theory. Various theories have their rationality, but their rationality is not an eternal truth, but is based on the environment of a specific stage.
For Homo sapiens companies that have now entered the giant enterprise stage, the free market approach simply does not work.
Therefore, Li Qingye created the demand for freedom to cooperate with the giant enterprise system.
Who dares to say that giant companies lack creativity in the future?
The freedom demands of 920 million Homo sapiens employees will provide a steady stream of creativity for the production and scientific research departments of Homo sapiens companies.
The so-called free market in Western economics cannot achieve this level.
This kind of refined demand can stimulate at least thousands of small industries.
Therefore, Li Qingye attached great importance to the Demand Division. He not only gave them a quota of 1.5 million new human employees, but also gave them relatively large authority.
The purpose is to enable the demand department to obtain as much real feedback from employees as possible, so as to analyze various new demands.
Lin Yingbo and others recorded each person’s feedback in great detail and then entered the feedback into each person’s personal database.
The updated demand feedback APP will use big data screening, then use supercomputing analysis, and finally manual review, statistics, and evaluation.
After an afternoon of investigation, their team had surveyed a total of 534 people.
In the temporary office, Lin Yingbo took a quick look at the keyword screening of big data.
"Low temperature, 372 times... Poor sound insulation, 292 times... Inconvenient movement, 224 times..."
Sure enough, after a preliminary investigation, various problems became clear.
Lin Yingbo sorted out 10 suggestions for Mori Shangqiang based on priorities to facilitate his subsequent work arrangements.
The investigation work of other regional branches is also proceeding in an orderly manner, including not only online questionnaires but also offline door-to-door visits.
The more than one million employees in the Demand Division are not just for show, but are responsible for continuously investigating the dynamic demand feedback from 920 million employees.
