Chapter 102: Restoring order, the medical quality control team's investigation
Head Nurse Niu looked at Zhou Can with a little surprise.
Her eyes were relatively gentle.
Although I have never met Zhou Can, as the head nurse, she must be clear about the personnel affairs of the emergency department.
She had heard about Zhou Can's outstanding performance more than once.
Then Zhou Can generously treated everyone in the nurses' station to milk tea, and the head nurse also received a cup.
The money is not much, but the mouth is soft when eating.
The impression of Zhou Can in my heart must have been improved.
"you say!"
Head Nurse Niu doesn’t know what Zhou Can wants to say?
Director Lou was equally curious.
Zhou Can was not punished for this incident, only the nurse Tian Tian involved was dealt with.
Does he feel he is at a disadvantage and want to gain some benefits?
"Through today's incident, I have come to a profound realization. To ensure the safety of an operation, in addition to the need for the doctor to be cautious and practice hard, a responsible and professional instrument nurse is also needed to assist."
Killing someone and destroying their heart.
This statement did not mention anyone by name, but it gave a very bad evaluation of Tian Tian's behavior today.
Irresponsible and unprofessional, these two comments basically ended Tian Tian's career as an instrument nurse.
Tian Tian, who had originally lowered her head, raised her head and looked at Zhou Can.
Her eyes were cold and filled with strong dissatisfaction.
Does she think she can threaten Zhou Can?
Don't overestimate your abilities.
"I am very grateful to Dr. Xu and Director Lou for giving me many surgical training opportunities, which allowed me to grow rapidly. During the operation, I had the honor to work with many nurses. Although Qiao Yu was just a newcomer, she was very professional and worked very seriously and responsibly. When working with her, we had a tacit understanding and the efficiency of the operation was greatly improved. It was really a pleasure."
Zhou Can first took this opportunity to thank Director Lou and Dr. Xu.
Without Director Lou's support, no matter how well Dr. Xu took care of him, it would be difficult for him to get a lot of independent surgical opportunities.
Gratitude cannot be buried deep in your heart forever. Expressing gratitude to others when you have the opportunity will make your leader think that you are a grateful person.
The benefits are self-evident.
On the contrary, those who are "quiet" in the workplace are either too shy to express themselves or too proud to think that there is no need to express themselves. Such people are often frustrated.
Even after being laid off, he still keeps complaining about the unfairness of fate.
I kept cursing in my heart, saying this leader is blind, that leader doesn't know talent, they didn't use such a talented employee like me, but used a bunch of flatterers. It's not fair, it's so unfair.
After hearing what Zhou Can said, Director Lou's smile deepened.
The look she gave him became softer.
"Qiao Yu's performance in the operating room was indeed excellent. She performed operations together with Xiao Zhou, and Xiao Zhou completed three or four more operations than her." Doctor Xu knew a little about his apprentice's thoughts.
At this critical moment, with the confirmation from him, the attending physician in the operating room, everyone was convinced of Qiao Yu's ability.
"No wonder she always wanted to ask me to switch her to the day shift . It turns out she is so talented in the operating room. I guess I should consider giving her more day shifts in the future so that she has the opportunity to learn and practice in the operating room."
Niu Lan’s statement was exactly what Zhou Can wanted to achieve.
"I think it's a good idea to promote more talented and hardworking newcomers. Our emergency department's operating room is in the development stage, and we still need your nursing department's strong support and cooperation!"
Director Lou helped Zhou Can and Doctor Xu to say hello.
When he, the department director, speaks, the weight of his words is completely different.
This was also something Zhou Can had not expected.
Originally, he was already very satisfied with what Head Nurse Niu said.
If Qiao Yu wants to switch to the day shift in the future, there will be much less resistance.
Now that Director Lou has spoken, the matter is a done deal.
"No problem. It is our common wish to jointly make the emergency department bigger and stronger. The Nursing Department will fully cooperate and support us."
Head Nurse Niu readily agreed.
…
It was around six in the evening. Zhou Can had just finished dinner and returned to his apartment to practice basic sword skills.
The phone received two messages.
When I opened the screen, I saw that it was a message from Qiao Yu.
"I have good news for you. The head nurse just informed me that I will be on the early shift tomorrow."
"It's an early shift! And it lasts for a week."
(Smiley face! Smiley face...)
She ended by sending several smiley emojis in a row, indicating that her depressed mood had been swept away.
Zhou Can smiled knowingly.
Zhou Can felt very happy that he could help her.
At this point, she still doesn't know that it was Zhou Can who secretly helped her fight for this, which led to a major turnaround in her ability to work the early shift.
Zhou Can would never take the credit for anything.
I'm willing to help her without expecting anything in return.
It doesn't matter whether he did it out of justice or selfishness. As long as he could make her laugh, that was enough.
"Haha, congratulations! You belong to me for the next week!"
Zhou Can couldn't help but tease her a little.
I didn't expect that after I sent the message, there was no response from the other side.
After a few minutes, there was still no response.
"Did you go too far in your joke and make her angry?"
It is possible.
"Angry?"
He tried to send a cute expression.
"Um!"
She finally responded this time.
"I'm sorry, I was so flippant. I didn't mean anything by it, I was just joking."
Zhou Can quickly apologized to her.
"I forgive you!"
She replied with a very cute expression.
"See you tomorrow!"
Zhou Can breathed a sigh of relief. He decided to try to avoid joking around with girls in the future.
…
The next day at work, he saw Qiao Yu as soon as he entered the operating room.
"Hi!"
She smiled brightly and waved hello to Zhou Can.
"Finally, I can perform surgery with you again! Happy working with you!"
Zhou Can walked over with a smile and stretched out his hand.
She cooperated and shook hands with Zhou Can.
"Haha, happy cooperation!"
The two shook hands politely. Zhou Can found that her hands were more fleshy than those of ordinary girls, soft but strong.
I heard that a powerful person can easily get a glimpse of another person's general character by shaking hands with him.
People who shake hands weakly are usually lazy and lack responsibility.
A firm handshake indicates that the person has a pragmatic approach.
There are many more details. No matter how hard you try to hide your character, it will be revealed in your words and deeds.
Tian Tian, that scheming bitch, is finally gone.
This is what makes Zhou Can happiest.
Whoever gets involved with her is unlucky. Yesterday, I took the opportunity to remove this trouble from the operating room, so I don’t have to worry about getting assigned to her again.
The nursing department should have made adjustments overnight.
A new surgical nurse came. She was slim and pretty. Her name was Song Chunyan.
A very tacky name.
She is Dr. Song's assistant, so her specific professional level cannot be evaluated for the time being. I just saw that she was very shy when she spoke, and her voice was very low, and her face was red at the slightest provocation.
I feel like a simple little girl who has just entered society.
Dr. Lu seemed to like this assistant very much. He would often praise her or say something funny to her, making her laugh all the time.
Zhou Can couldn't help but worry about this simple little girl .
That day, I saw Dr. Lu's scumbag side at the back door of the hospital. Dr. Lu is also an old hand, like a cunning wolf. This little girl is like an innocent sheep, and is easily deceived by Dr. Lu's sweet words.
Of course, Zhou Can wouldn't care about such things.
Everyone needs to grow on their own.
He is not a savior and cannot save everyone.
Not to mention Song Chunyan, with whom he had no relationship, even when Qiao Yu was pursued by Dr. Lu, Zhou Can still left it to her to decide.
The operation began quickly.
Zhou Can's surgical skills have already improved greatly, and now with his best partner Qiao Yu as his assistant, he can perform surgery like a god.
In less than an hour, he completed three level one operations.
The speed at which this information was spread was really scary.
Dr. Lu has only performed one operation so far, and that's because he didn't slack off.
In the past, it would be possible for him to perform a minor operation in two hours.
"Next one!"
Zhou Can made rapid progress and moved towards his small goal.
He hopes to master all the first and second level surgeries as much as possible in the remaining month. When he changes to a new department for regular training, he will no longer have the same treatment as now.
You never know. It may be difficult to get a chance to participate in an operation in ten days or half a month.
When he was doing internship in general surgery, he heard a senior who was almost completing his three-year residency complain. He said that during his three-month residency in orthopedics, he spent every day writing medical records and assisting with miscellaneous tasks such as retractors on the operating table.
I never even got a slit in the seam.
Not to mention surgical operations such as bone setting.
The door of the operating room opened, and a female patient who was holding her abdomen and groaning continuously was pushed in. Judging from this situation, the probability of acute appendicitis was very high.
After performing many surgeries, Zhou Can was able to roughly guess what disease the patient had based on the location of the patient's pain or some of the symptoms.
It was just as expected.
It's acute appendicitis.
After reading the examination report, Dr. Xu carefully inquired about the patient's condition.
After confirming that the patient had fasted for more than six hours and met the surgical indications, the anesthesiologist was called over.
In an emergency like this , if the fasting time is short, there will be risks of anesthesia, but surgery is urgently needed.
Generally, the attending doctor will provide initial treatment.
First, the patient is examined according to the procedure. After the cause of the disease is determined, the patient can be given a painkiller injection and anti-inflammatory drugs. The patient's stomach is emptied of food before being pushed into the operating room for surgery.
The emergency department is not like the specialized inpatient department. Patients often need to be hospitalized for two to three days of management before surgery.
Sometimes, in order to undergo surgery as quickly as possible, the patients sent here do not know the consequences of not emptying the food in their stomachs, and choose to conceal the actual time they eat from the medical staff.
For example, the old man who vomited last time was a suspect of this kind.
When faced with this situation, emergency doctors are actually helpless.
The patient needed emergency surgery and the doctor's mind was completely focused on the rescue, not even thinking that the patient and family would deceive the doctor.
Of course, in case something goes wrong, there is a signed consent form for surgery.
It is clearly stated above that if a lawsuit really goes to court, the losers will most likely be the patients and their families.
The anesthesiologist arrived shortly afterwards.
After Dr. Xu finished operating on the patient he was doing, he did not call in the next patient.
Instead, he asked Zhou Can to perform the operation on the patient, and he stood by to supervise and guide.
When it comes to level II surgery, Dr. Xu never dares to be negligent.
Zhou Can had performed several appendectomies before, so he didn't need any advice from Dr. Xu at all when performing the operation.
Opening the abdomen, searching for the appendix, separating the omentum and intestinal tract, ligating the root of the appendix and the blood vessels... every movement is skillful and precise.
At this moment, two people were standing outside the operating room observing, and the woman seemed to be filming inside.
A man and a woman.
The man was about 40 years old and looked a bit dignified. He should be a manager or cadre with a little power.
The woman was quite young, only in her twenties.
"What are you doing?"
Tang Ling hurried over to stop the two men.
Random photography is not allowed in the operating room, and no unrelated people are allowed to enter.
The fact that these two people were able to put on surgical protective clothing indicates that they were most likely insiders of the hospital.
"We are Zhong Hui, the team leader of the Medical Quality Control Department."
The man introduced himself with dignity.
Don't underestimate him as just a team leader. He is actually an actual administrative cadre who is responsible for managing the medical quality of the hospital's clinical departments.
"Please try not to interfere with the operations of the surgeons and nurses. If you have anything to say, please wait until the patient has finished the operation." Doctor Xu's face was as gloomy as water.
A team leader from the Quality Control Department personally led a team to conduct a surprise investigation of the emergency department's operating room, which was likely related to the wrong medicine given to the child yesterday.
This matter was reported by Director Lou, and he doesn't know the outcome of the handling.
I thought it wouldn't attract much attention from above, but now it seems that things are a bit troublesome.
"Xiao Zhou, Doctor Lu, please continue the operation and don't be distracted."
Dr. Xu comforted the two of them.
In the operating room, he is the boss. Even the most powerful person has to listen to his orders.
…
More than half an hour later, Zhou Can finally completed the operation, closed the patient's abdominal cavity, and checked that everything was normal.
"Teacher, do you think it's ok?"
"Yeah, very well done."
Dr. Xu nodded and turned to look at the anesthesiologist.
"If there is no problem, push the patient to the recovery room outside and give him anesthesia!"
After saying this, he quickly wrote out medical advice to the patient and did the finishing work.
At this time, no more surgical patients were called in.
Because the two "big guys" from the quality control department obviously have bad intentions, I have to ask them what they want first.
"Team Leader Zhong, now you can tell me what you have to say!"
Doctor Xu's tone was quite polite.
After all, he is an official.
"He is Zhou Can, right?" Zhong Hui pointed at Zhou Can.
"I am!"
Zhou Can felt something was wrong.
Wasn't yesterday's accident already investigated? It was nurse Tian Tian's fault, why bother him?
"The Medical Department received a report from your Emergency Department yesterday that a medical accident had occurred. After careful investigation, we found that you were one of the doctors involved. After receiving the report, our Quality Control Department came here today to collect evidence and to conduct an on-site visit and investigation of the medical quality of your Emergency Department's operating room. I hope all of you can actively cooperate."
It turns out that he is here to call for punishment.
It looks like there will be some trouble today.
This is also why each department tries to handle minor issues on its own. There are real reasons for deliberately concealing things from superiors.
Once reported, it will seriously affect the department's performance evaluation and lead to fines.
It will also attract the attention and investigation of higher authorities.
The troubles continue.
There is a saying that goes, "I'm not afraid of supervision, but I'm afraid of investigation."
No matter who you are, you will always make mistakes. If your superiors are closely watching you, it is easy to make mistakes in many aspects and find problems everywhere.
Then the whole department will be in trouble.
In fact, some minor problems or procedural oversights are not really a problem.
At least there will be no adverse consequences.
